FAQ by product “TELLUS and V-Server”
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Operation Troubles
- The screen of the monitored device does not shift even when I shift the screen in the TELLUS-Remote mode.
 - I cannot do the following in the TELLUS-Remote mode: 
WAV file replay
JPEG file display - I click a button on the screen in the TELLUS-Remote mode, but the data is not written to the MONITOUCH or PLC.
 - <TELLUS-HMI> Connection with MITSUBISHI Q series via Ethernet unit cannot be established.
 - <V-Server> The monitored device comes to a STOP state on V-Server.
 - Though a monitored device is updated from V-Server, the version number the monitored device goes down.
 - I want to use alarm monitoring function on V-Server, but the option [Alarm Monitor Setting] is inactive.
 - <TELLUS-HMI> Connection with YOKOGAWA FA-M3 via Ethernet is not established.
 - I cannot do the following in the TELLUS-HMI mode: 
WAV file replay
JPEG file display
Reading and writing a recipe file [RECxxxx.csv] - <TELLUS> Displayed characters are garbled or do not fit in the designated spaces.
 
Questions about
- Can I upgrade my SOFT MONITOUCH TELLUS and V-Server?
 - How can I get SOFT MONITOUCH TELLUS and V-Server?
 - <TELLUS-Remote> Can I monitor the MONITOUCH installed in the distant area remotely?
 - <V-Server> Are there any rstrictions on monitoring multiple devices by V-Server?
 - <V-Server> Can I download a screen program from V-Server to the monitored device?
 - <TELLUS-Remote> Can I use the recipe mode in the TELLUS-Remote mode?
 - Trial runtime of the TELLUS-Remote mode remains zero. Can I reset the runtime count if I re-install TELLUS?
 - <TELLUS-Remote> Can I use Memory Manager feature with TELLUS remote screens?
 - <TELLUS-Remote> I want to synchronize the TELLUS remote screens and the monitored device.
 - <TELLUS-Remote> Are macro commands on the TELLUS remote screens executed?
 - <TELLUS-HMI> How can I start up TELLUS (HMI) together with the computer?
 - <TELLUS-HMI> I use storage or SRAM on the V series. 
How about in the TELLUS-HMI mode? - <TELLUS> Can I switch the language on the TELLUS runtime screen between Chinese and English?
 - <V-Server> How can I start up V-Server together with the computer?
 - <V-Server> Can I write to the same Excel file from several different loggings?
 - <V-Server> How can I start V-Server at the desired time?
 - <V-Server> Is the arithmetic function included as a condition for an event?
 - <V-Server> How can I execute an event when a bit is set (ON)?
 - <V-Server> How can I save one-day (24-hour continuous) sampling data in a file?
 - <V-Server> Can I show the values in the PLC or MONITOUCH in real time on Excel?
 - <V-Server> Can I transfer recipe data created on Excel to the PLC?
 - <V-Server> I want to migrate the project generated on my PC to another one.
 
Product Specifications
- <TELLUS and V-Server> What is the operating environment for SOFT MONITOUCH TELLUS and V-Server?
 - <TELLUS and V-Server> What is a password?
 - <TELLUS and V-Server> What is a PCID?
 - <TELLUS and V-Server> What is a user ID?
 - <TELLUS and V-Server> How can I apply for software license?
 - <TELLUS and V-Server> What is "licencing"?
 - <V-Server> Can I specify multiple startup options?
 - <V-Server> What are the V-Server startup options?
 - <V-Server> Is the number of the logging to register limited on V-Server?
 - <V-Server> Is the number of tags to be registered limited?
 - <V-Server> How many monitored devices can be registered?
 

